At Hotel Navya, we are committed to protecting the privacy and security of our guests. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information Collection
We collect personal information that you voluntarily provide when making a reservation, checking in, or contacting us. This information may include:
- Name, address, email, and phone number
- Payment details, including credit card information
- Identification documents (passport, government-issued IDs)
2. Use of Information
The personal information collected is used for the following purposes:
- Processing reservations and payments
- Enhancing your stay by personalizing services and addressing your preferences
- Communicating important updates, promotions, and offers
- Complying with legal requirements, such as government regulations or reporting
3. Information Sharing
Hotel Navya does not sell, rent, or share your personal information with third parties, except in the following circumstances:
- To comply with legal obligations or law enforcement requests
- When necessary for the completion of a reservation (e.g., payment processing)
- With your consent
4. Data Security
We take all reasonable steps to ensure the security of your personal information. Our systems are protected by encryption and other security measures to prevent unauthorized access, disclosure, or misuse.
5. Cookies
Our website, hotelnavya.com, uses cookies to enhance the user experience, track site performance, and provide personalized content. You can manage cookie preferences through your browser settings.
6. Data Retention
Your personal data is stored for as long as necessary to fulfill the purposes outlined in this policy. Once no longer needed, it is securely deleted.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Withdraw consent for the use of your data, subject to legal restrictions
8. Policy Updates
Hotel Navya may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
- Phone: 985-4034761
- Email: navyahotel@gmail.com